It is time to focus on a broader Application-Level Quality of Experience (QoE) agenda beyond QoE-QoS KPI Measurement
Today, the Telecom Infra Project (TIP) celebrated the achievements of the Metaverse Ready Network Project Group (MRN PG) following the publication of three additional collaborative technical reports that define an approach to engineering measurement and explore several applications in that context:
- QoE-QoS Measurement Framework: An Approach to Quality of Experience Engineering v1.0 Download here.
- Volumetric Video Based Live & Real Time Immersive Telepresence – For Collaboration—Use Case Description & QoE-QoS Metrics. Download here.
- Short Form Video Use Case Description & QoE-QoS Metrics. Download here.
Established nearly two years ago, the MRN PG was created to define requirements and methods for measuring E2E Quality of Experience (QoE). The MRN PG found common ground and success focussing on this foundational area of QoE-QoS measurement. The MRN PG is now publishing these papers in order to help spur additional industry collaboration on the important topic of Application-Level QoE beyond QoE-QoS KPI engineering measurement.
The summary of these three new technical reports are follows:
1.) QoE-QoS Measurement Framework
To keep customers happy and ensure market success, it’s essential to focus on improving the user’s Quality of Experience (QoE) for any product. This not only keeps users satisfied but also boosts the value for everyone involved in the ecosystem. For multimedia services to truly succeed, we need to think holistically, from end-to-end, and figure out the key factors that affect both QoE and Quality of Service (QoS).
Our approach puts the user at the center. We set clear QoE targets based on what users expect, link those to the QoS impacts for different use cases, and develop practical, standardized methods to keep measuring and monitoring the user experience over time.
By making QoE the foundation of network design, we get two major benefits: first, the network is built around user needs, making the services more appealing; second, we avoid wasting resources by over- or under-engineering the network, ensuring the best possible content delivery. Using a top-down Hypothetical Reference Connection model, we map QoE to the application and network layers and their QoS impacts.
When designing products and services, we need to be purposeful about hitting specific QoE goals. This means starting with the user’s needs and working backward through network infrastructure and commercial impacts to ensure everything is aligned.
While a lot of research has gone into developing QoE models, there’s still no fully reliable way to measure and monitor the quality of newer services, like short-form videos or immersive AR/VR/XR. Some models help, but there’s still more work to be done.
2.) Short Form Video
Short-form video (SFV) has been gaining serious momentum lately, becoming one of the biggest drivers of mobile internet traffic. To keep up with this demand, Communication Service Providers (CSPs) and Content Application Providers (CAPs) are working together to find ways to offer the best user experience while using as few network resources as possible. This collaboration is set to play a key role in shaping the future of network evolution.
Using the QoE/QoS measurement framework developed by the Telecom Infra Project’s Metaverse Ready Network (MRN) Project Group, this document highlights the key metrics needed to estimate Quality of Experience (QoE). It’s a starting point for future work aimed at determining the QoE targets and the necessary network requirements to meet those goals. This will help ensure that networks can keep up with the growing demand for SFV while delivering a seamless user experience.
3.) Volumetric Video Based Live & Real Time Immersive Telepresence
Real-time immersive telepresence is a perfect fit for the metaverse, blending advanced tech like volumetric video with fast, scalable networks to create interactive digital spaces. This lets people meet, socialize, work, and explore in a way that feels closer to real-life interactions than traditional 2D video calls. Unlike video conferencing, which often lacks depth and emotional connection, volumetric video allows for a fully immersive 3D experience where you can move freely and see things from all angles. It bridges the gap between virtual meetings and face-to-face interactions, making it easier to connect, even across long distances. Of course, this requires a strong network to handle the large amounts of data and devices capable of delivering high-quality, immersive content. But when it all comes together, it creates a more engaging and realistic way for people to interact in the digital world.
Interested in learning more about TIP? Visit one of TIP’s many Project Group overview pages or contact membership@telecominfraproject.com.